How does Recoverly capture leads?

Recoverly captures leads through two channels. When a call is missed, Recoverly follows up by text and gathers the details. When a visitor lands on your website, the Website Agent can start a conversation right there. In both cases, the completed lead is delivered to the contractor so they can take it from there.

Do I need a new website or phone number?

No. Recoverly is designed to work with your existing website and your existing business phone number. The Website Agent is added to the site you already have, and your business number keeps ringing the way it does today. Recoverly only steps in for the moments you can't respond immediately.

How fast does Recoverly follow up?

For missed calls, the text-back goes out within 30-60 seconds of the call being missed. For the Website Agent, the conversation starts as soon as the visitor engages on your website — no waiting for a callback.

What does Recoverly collect from a lead?

Service or job need, location, timing or urgency, additional job details, customer contact information, and photos when they help explain the job. The contractor gets a clean summary and follows up directly with the customer.

Does Recoverly quote prices, schedule jobs, or replace the contractor?

No. Recoverly does not quote prices, schedule appointments, promise availability, or handle payments. It is not a CRM or booking system and does not replace the contractor's existing communication with customers. Recoverly keeps the lead warm — the contractor takes it from there.

🎉 Founding AccessFree for lifeSign up now

Sep 3, 2026•4 min read

Missed-Call Text-Back for Locksmiths

Locksmith work is precise, on-site, and often urgent. You are picking a lock, cutting a key, rekeying a cylinder, or programming a fob — tasks where dropping the phone into the mix is not really an option. And the person calling you often needs a locksmith right now.

A simple missed-call recovery tool can help bridge that gap without changing how your business runs. Your phone still rings first, on the same number you have always used. If the call goes unanswered, the caller gets a short text asking what they need.

Why locksmiths miss calls

•On a lockout with hands on the tools
•Cutting or programming a key with the customer waiting
•Rekeying cylinders on a job site
•Driving between service calls
•Commercial installs where taking a personal call is not workable

Why speed matters for a locksmith caller

Locksmith calls skew urgent. Someone is standing outside their car, apartment, or business, and they will call the next name on the search results if you do not respond in a few minutes. A quick acknowledging text after a missed call keeps you in the running, and gives the caller a place to type their address and situation while they wait.

Example missed-call text flow

Recoverly does not diagnose locks over text or promise an arrival time. It collects the basics a locksmith owner typically wants before calling back: what kind of lock situation, where, and how urgent it is.

•First text: "Hi, this is [Business Name]. Sorry we missed your call. We can help with locksmith work — what’s going on and where are you?"
•Follow-up: "Got it. Are you locked out right now, or is this something we can schedule?"
•Wrap-up: details are bundled and sent to the owner as a clean summary so they can call back the moment they can.

Safety note

Recoverly is not an emergency service. If a caller is in an unsafe situation — a child or pet locked in a hot car, a break-in in progress, or a personal-safety threat — they should call 911 first. Recoverly does not promise arrival times or handle emergencies over text; the goal is only to collect details and send them to the owner.

What Recoverly does not do

•It does not answer the call. Your phone still rings first.
•It does not quote lockout, rekey, or commercial pricing.
•It does not promise an arrival time.
•It does not book the job automatically.

For sample text wording you can adapt for your shop, see missed-call text message examples. For a rough sense of how much one missed lockout call may be worth, see the missed-call cost calculator.

New to the idea? Start with what is missed-call recovery or why fast follow-up matters.

Recoverly is opening a limited number of founding user spots for small service businesses. Founding users get free lifetime access. No formal feedback required — just use it normally. Claim Free Lifetime Access.

Why locksmiths miss calls

Why speed matters for a locksmith caller

Example missed-call text flow

What Recoverly does not do

Stop letting missed calls turn into lost customers.