How does Recoverly capture leads?

Recoverly captures leads through two channels. When a call is missed, Recoverly follows up by text and gathers the details. When a visitor lands on your website, the Website Agent can start a conversation right there. In both cases, the completed lead is delivered to the contractor so they can take it from there.

Do I need a new website or phone number?

No. Recoverly is designed to work with your existing website and your existing business phone number. The Website Agent is added to the site you already have, and your business number keeps ringing the way it does today. Recoverly only steps in for the moments you can't respond immediately.

How fast does Recoverly follow up?

For missed calls, the text-back goes out within 30-60 seconds of the call being missed. For the Website Agent, the conversation starts as soon as the visitor engages on your website — no waiting for a callback.

What does Recoverly collect from a lead?

Service or job need, location, timing or urgency, additional job details, customer contact information, and photos when they help explain the job. The contractor gets a clean summary and follows up directly with the customer.

Does Recoverly quote prices, schedule jobs, or replace the contractor?

No. Recoverly does not quote prices, schedule appointments, promise availability, or handle payments. It is not a CRM or booking system and does not replace the contractor's existing communication with customers. Recoverly keeps the lead warm — the contractor takes it from there.

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Sep 3, 2026•5 min read

Missed-Call Text-Back for Electricians

Electrical work does not stop for a ringing phone. You are in a crawl space, up on a ladder, terminating a panel, or troubleshooting a circuit with tools in both hands. Most of those situations make it impossible — or unsafe — to grab the phone. And the caller on the other end is usually a homeowner or a GC who needs an electrician right now.

A simple missed-call recovery tool can help bridge that gap without changing how you already work. Your phone still rings first. If the call goes unanswered, the caller gets a quick text asking what they need help with.

Why electricians miss calls

•Working in a crawl space, attic, or panel with no free hands
•On a ladder or lift where taking a call is not safe
•Running conduit, pulling wire, or terminating a circuit
•Driving between service calls with the phone out of reach
•On a live-wire task where interruption is not an option

Why speed matters

Electrical calls range from "the whole house lost power" to "I need to add a circuit for my dryer." Most callers are picking up the phone because something is not working, and they will call the next electrician on their list if they do not hear back quickly. A short text acknowledging them — even when you cannot pick up — keeps you in the conversation instead of losing it to whoever answers first.

Example missed-call text flow

Recoverly does not diagnose electrical problems over text. It collects the basics an electrician typically wants before calling back: what is going on, where, and how urgent it is.

•First text: "Hi, this is [Business Name]. Sorry we missed your call. We can help with electrical work — what’s the address and what’s going on?"
•Follow-up: "Got it. Is anything sparking, smoking, tripping repeatedly, or without power right now?"
•Wrap-up: details are bundled and sent to the owner as a clean summary so they can call back when it is safe to do so.

Safety note

Recoverly is not an emergency service. If a caller reports sparking, smoke, burning smell, an active electrical fire, an exposed live conductor, or anyone in contact with electricity, they should call 911 or their local utility immediately. Recoverly does not diagnose electrical hazards over text — the goal is only to collect details and send them to the owner so a qualified electrician can respond.

What Recoverly does not do

•It does not answer the call. Your phone still rings first.
•It does not diagnose electrical faults or quote panel work.
•It does not book jobs automatically.
•It does not replace an on-site assessment for anything hazardous.

For sample text wording you can adapt for your shop, see missed-call text message examples. For a rough sense of how much one missed panel or service call may be worth, see the missed-call cost calculator.

New to the idea? Start with what is missed-call recovery or why fast follow-up matters.

Recoverly is opening a limited number of founding user spots for small service businesses. Founding users get free lifetime access. No formal feedback required — just use it normally. Claim Free Lifetime Access.

Why electricians miss calls

Why speed matters

Example missed-call text flow

What Recoverly does not do

Stop letting missed calls turn into lost customers.