Do I need a new phone number?

No, you keep your existing business number. During setup we provision a dedicated Recoverly number in your local area code, and you forward missed calls to it behind the scenes. When a caller does not get an answer, the text-back reply comes from that Recoverly number, so they see a real local number on their phone instead of a shortcode or toll-free line.

How fast does the text go out after a missed call?

Within 30-60 seconds. The moment your call forwards to us, our system detects it and sends an instant text asking if they need help.

Do I have to change how I work?

Nope. Work exactly like you do now. Answer calls when you can. When you can't, calls forward to us automatically. You get a text summary with what the customer needs.

What kinds of businesses is this for?

Perfect for service businesses where you can't always answer: plumbers, electricians, HVAC, locksmiths, towing, garage door repair, carpet cleaning, lawn care, contractors.

What happens after the customer replies to the text?

Our AI has a conversation with them to capture what they need, how urgent it is, and where they're located. Then you get a text summary with all the details.

🎉 Founding User ProgramFree for lifeSign up now

May 30, 2026•4 min read

Can Recoverly Quote Prices or Schedule Jobs?

When an owner first looks at Recoverly, one of the most common questions is some version of: "Will it quote my customers? Will it book the job? Can it tell people what I charge?" The short answer to all three is no. The longer answer is that this is one of the most important boundaries in the product.

Short answer

•Recoverly does not quote prices.
•Recoverly does not promise availability.
•Recoverly does not schedule or confirm jobs.
•Recoverly does not commit you to a service window or arrival time.
•Recoverly does not give cost-per-square-foot estimates, ballpark ranges, or "starts at" numbers.

Why this boundary exists

Service work has too many variables that a script cannot see — site access, drive time, condition of the surface, materials, weather, what is on the truck that day, and whether the job is even something you want to take. An automated tool that hands out prices or appointments on your behalf can create commitments you then have to walk back. Walking back a quote or a booked time slot damages trust far more than a short, polite "they’ll follow up directly."

Recoverly is built around the assumption that the owner is still the person who decides what the job is worth and when it gets done. The product’s job is to keep the caller from feeling ignored while the owner gets a clean summary they can act on.

What Recoverly does instead

•Texts the missed caller within seconds, in plain professional language
•Asks only for the basics — what they need, where the job is, and rough timing or urgency
•Recognizes common non-lead situations (existing customers, complaints, job seekers, vendors) and hands them off instead of forcing the wrong questions
•Sends the owner a short summary on their phone
•Stops once enough basic information has been collected

What that sounds like in practice

When a caller asks for a price or an appointment over text, Recoverly does not invent one. It acknowledges the request and routes the decision back to the owner.

•Customer: "How much would it cost to seal a 1,200 sq ft driveway?"
•Recoverly: "Thanks — pricing depends on the condition and a few other details. I’ll pass this along so they can follow up with a quote."
•Customer: "Can you put me down for Tuesday at 9?"
•Recoverly: "I can’t lock in a time on their behalf, but I’ll get this over so they can confirm availability with you directly."

No fake confidence, no pricing the owner did not approve, no calendar entries the owner did not agree to. Just a clean hand-off so the owner can call back and make the actual decision.

Why owners actually like this once they see it

•They stay in control of pricing and scheduling
•They never have to undo a quote a tool made on their behalf
•Their customers never get a wrong number, wrong time, or wrong price from an automated system
•They still get a short summary on their phone and can follow up the way they normally would

Where this fits in the bigger picture

This boundary is a long-standing design choice, not a missing feature. The original positioning piece on it is here: why Recoverly does not quote prices or schedule jobs automatically. For the broader behavior — including how Recoverly handles non-lead situations — see what if the caller is not a new lead? and will customers be annoyed by an automated missed-call text?.

Try the examples

You can see exactly how Recoverly handles quote and scheduling questions on the missed-call text examples page. The missed-call cost calculator can also help you estimate what a few recovered jobs a month would be worth, without changing how you quote or schedule.

Can Recoverly quote prices on my behalf?

No. Recoverly will not give cost-per-square-foot, "starts at" ranges, or any specific number. Pricing stays with the owner.

Can Recoverly book a job or confirm a time slot?

No. Recoverly does not promise availability or place anything on a calendar. It collects the request and hands it to you so you can confirm a time directly.

What if the customer asks for a price or appointment in their first text?

Recoverly acknowledges the request, explains it cannot commit on the business’s behalf, and routes the message to the owner so they can follow up with the actual price or time.

Will you ever add automated quoting or booking?

Not as the default. The trust trade-offs are too easy to get wrong across very different trades. If anything like it is ever added, it will be opt-in and controlled by the owner.

Recoverly’s standard plan is $29/month with a 14-day free trial. The Founding User Program is offering free lifetime access to the first 10 service businesses — you can claim Free Lifetime Access (no credit card) while spots are open.